Privacy Policy for [Your Exhaust Shop Name]
Last Updated: 19 Sepetember 2025
1. Introduction
Welcome to [Your Exhaust Shop Name] (“we,” “our,” or “us”). We operate the website smokemuffler.com
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
By accessing our Site and using our services, you consent to the practices described in this policy. Please read it carefully to understand our views and practices regarding your personal data.
2. Information We Collect
We collect several types of information from and about users of our Site:
A. Information You Provide Directly:
Personal Identifiers: Name, shipping address, billing address, email address, and phone number when you create an account, place an order, or contact us.
Payment Information: Credit/debit card numbers or other payment details are processed securely by our third-party payment processors (e.g., Stripe, PayPal, Xendit). We do not store your full payment card information on our servers.
Vehicle Information: Motorcycle make, model, year, and sub-model you provide to ensure product compatibility.
Communications: Records of your correspondence with us, including messages sent through contact forms, email, or chat.
B. Information Collected Automatically:
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data: Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
Cookies and Tracking Technologies: Please see Section 5 for more detail.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Your Orders: To process and ship your orders, manage payments, fees, and charges, and deliver order confirmations and invoices.
To Provide Customer Service: To respond to your inquiries, comments, and requests, and provide support.
To Improve Our Site & Products: To analyze trends and user interactions to improve our website functionality, product offerings, and user experience.
To Communicate With You:
To send you administrative messages, such as order status updates and security alerts.
To send you marketing and promotional communications (if you have opted-in to receive them) about new products, special offers, and other updates. You can opt-out of these at any time.
For Security and Fraud Prevention: To protect our Site, business, and customers from fraud, security threats, and other malicious activity.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following bases:
Performance of a Contract: Processing is necessary to fulfill an order you have placed with us.
Legitimate Interests: Processing is necessary for our legitimate interests in operating our website, providing security, and marketing our products, provided these interests are not overridden by your rights.
Consent: You have given us explicit consent for a specific purpose (e.g., sending marketing emails).
5. Cookies and Tracking Technologies
Our Site uses “cookies” and similar technologies (e.g., web beacons, pixels) to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our Site.
Types of Cookies We Use:
Essential Cookies: Necessary for the operation of our Site (e.g., shopping cart functionality, user login).
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around our Site.
Functionality Cookies: Enable us to personalize content and remember your preferences.
Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and advertising more relevant to you.
You can configure your browser to refuse all or some cookies. However, if you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.
6. Disclosure of Your Information
We may share your personal information with trusted third parties in the following situations:
Service Providers: We engage third-party companies and individuals to facilitate our services (“Service Providers”), such as payment processing, order fulfillment, shipping, marketing, and data analysis. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: To comply with any court order, law, or legal process, including responding to any government or regulatory request, or to protect our rights, property, or safety, or that of our customers or others.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. Order information is typically retained for a minimum of [e.g., 4 years] for tax and warranty purposes.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: The right to request copies of your personal data.
Rectification: The right to request correction of any inaccurate or incomplete data.
Erasure: The right to request the deletion of your personal data.
Restriction of Processing: The right to request the suspension of processing of your personal data.
Data Portability: The right to request the transfer of your data to another organization.
Objection to Processing: The right to object to our processing of your personal data, particularly for direct marketing purposes.
Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us using the details in Section 11.
9. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All transactions are encrypted using SSL technology. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the absolute security of your data.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [smokemuffler@gmail.com]
Phone: [+6285641087907]